Welcome to Claudespark.com Privacy Policy. Thank you for taking the time to read it.

We appreciate that you trust us with your information and we intend to always keep that trust. This starts with making sure you understand the information we collect, why we collect it, how it is used and your choices regarding your information. This Policy describes our privacy practices in plain language, keeping legal and technical jargon to a minimum.

This Privacy Policy applies from May 5th, 2022.

1. WHO WE ARE

Claudespark.com is a non-commercial, volunteer-based project with the sole purpose of helping pets, pet owners and pet lovers.

2. WHERE THIS PRIVACY POLICY APPLIES

This Privacy Policy applies to websites, apps, events and other services we operate under the Claudespark brand. For simplicity, we refer to all of these as our “services” in this Privacy Policy.

3. INFORMATION WE COLLECT

It goes without saying, we can't help you develop meaningful connections without some information about you and your pets, such as basic profile details. We also collect information about your use of our services such as access logs, as well as information from third parties, like when you access our services through your social media account or when you upload information from your social media account to complete your profile. If you want additional info, we go into more detail below.

Information you give us

You choose to give us certain information when using our services. This includes:

• When you create an account, you provide us with at least your email address, as well as some basic details necessary for the service to work, such as your username.
• When you complete your profile, you can share with us additional information, such as details on your bio, animals and other details about you, as well as content such as photos. To add certain content, like pictures or videos, you may allow us to access your camera or photo album.
• If you contact our customer care team, we collect the information you give us during the interaction.
• Of course, we also process your chats with other members as well as the content you publish, as necessary for the operation of the services.

4. HOW WE USE INFORMATION

The main reason we use your information is to deliver and improve our services.

A. To administer your account and provide our services to you

• Create and manage your account
• Provide you with customer support and respond to your requests
• Communicate with you about our services

B. To help you connect with other users

• Show users' profiles to one another

C. To improve our services and develop new ones

• Administer focus groups, market studies and surveys
• Understand how users typically use the services to improve them (for instance, we may decide to change the look and feel or even substantially modify a given feature based on how members react to it)
• Develop new features and services (for example, we may decide to build a new interests-based feature further to requests received from members).

D. To prevent, detect and fight fraud and other illegal or unauthorized activities

• Find and address ongoing, suspected or alleged violations of ourTerms and Conditions, notably through the review of reports and interactions between users
• Better understand and design countermeasures against violations of ourTerms and Conditions
• Retain data related to violations of ourTerms and Conditions to prevent against recurrences
• Enforce or exercise our rights, for example ourTerms and Conditions
• Communicate to individuals who submit a report, what we've done as a result of their submission

5. HOW WE SHARE INFORMATION

Since our goal is to help you make meaningful connections, the main sharing of users' information is, of course, with other users. We also share some users' information with service providers and partners who assist us in operating the services, and, in some cases, legal authorities. Read on for more details about how your information is shared with others.

With other users

You share information with other users when you voluntarily disclose information on the service (including your public profile). Please be careful with your information and make sure that the content you share is stuff that you're comfortable being visible.

With our service providers and partners

We use third parties to help us operate our services. These third parties assist us with data hosting and maintenance.

Sharing functionality

You may share other users' profiles and they may share yours with people outside of our services.

With your consent or at your request

We may ask for your consent to share your information with third parties. In any such case, we will make it clear why we want to share the information.

6. COOKIES POLICY

Cookies are small text files that can be used by websites to make the user experience more efficient.

The law states that we may store cookies on your device if they are strictly necessary for the operation of the site. For all other types of cookies we need your permission.

We only use cookies that are necessary to make the website usable by enabling basic website functionality such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

7. YOUR RIGHTS

Under applicable data protection law, you have the following rights:

Right of access:

You have the right to know at any time whether and which personal data we process about you.

Right to rectify your data:

You are entitled to have your personal data corrected at any time if you notice that we are processing incorrect data about you.

Right to have your data deleted:

If it is no longer necessary to process your data because, for example, you no longer have a contractual relationship with us or you no longer agree to the processing of your data, you may request the deletion of your personal data. We will delete your personal data provided that we have no other obligation (e.g. legal obligation to retain data) or no overriding interest (e.g. in connection with legal proceedings) in continuing to retain or process your personal data for a certain period of time. In this case, we will keep your data exclusively for these purposes and will not process it elsewhere.

Deletion of your personal data may mean that you can no longer obtain or use the services you have registered for.

Right to restrict or block the processing of your data:

You have the right to have the processing of your data restricted or blocked at any time, provided that we have no other obligation to retain and process your data for any period of time.

Right to have your data released:

Under certain conditions, you are entitled to have us pass on your personal data to you or to a third party designated by you or to have us hand over your data to you in a common format.

8. HOW LONG WE RETAIN YOUR INFORMATION

If you decide to stop using our services, you can close your account and your profile will stop being visible to other users. Note that we may close your account automatically if you are inactive for a period of at least two years. After your account is closed, we will delete your personal information.

9. PRIVACY POLICY CHANGES

Because we're always looking for new and innovative ways to help you build meaningful connections and strive on making sure explanations about our data practices remain up-to-date, this policy may change over time. We will notify you before any material changes take effect so that you have time to review the changes.

10. HOW TO CONTACT US

If you have questions about this Privacy Policy, you can contact us directly here.

Association Claudespark

Pfäffikon, April 2022

Version 2022/1.0